Forensic Interviewer (Sex Abuse/Conflict of Interest Unit)
Meckleburg County Government
April 27, 2018
Charlotte, North Carolina
Full Time - Experienced
Mental Health/Social Services
Provides community-based services to individuals, groups, families, or communities regarding issues including child and adult abuse, neglect and/or exploitation, mental health, poverty, unemployment, substance abuse, rehabilitation, social adjustment, housing, child care, or medical care. Provides evaluation, case management, counseling, and referral services to assist in meeting the needs of the clients.
Duties may vary depending on the area of assignment.
Assesses needs of individuals and/or families.
Interviews clients, obtains family, social, and medical information.
Determines if referrals are appropriate and whether clients are eligible for sponsored programs.
Provides counseling and services in both individual and group settings.
Discusses goals, expected outcomes, and means with which to meet goals and expected outcomes.
Assists clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications.
Provides transportation services as required.
Manages records and documentation of services provided and participates in team case conferences.
Acts as a liaison with other staff with referrals and transitioning of clients.
Coordinates benefits and referrals to other agencies, whether internal or community-based.
Transports clients to appointments such as medical, job-related or others, if appropriate.
Ensures timely payments for ancillary services, if appropriate and eligible.
Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems, to determine what services are required to meet their needs.
Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, medical and behavioral health providers, and other contacts, to help children and adults who face problems such as disabilities, abuse, inability to meet daily functional needs or poverty.
Maintain case history records and prepare reports.
Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
Refer clients to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply.
Consult with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
Counsel students whose behavior, school progress, or mental or physical impairment indicate a need for assistance, diagnosing students' problems and arranging for needed services.
Address legal issues, such as child abuse and discipline, assisting with hearings and providing testimony to inform custody arrangements.
Develop and review service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided.
Provide, find, or arrange for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, parenting classes or behavioral health treatment to prevent more serious problems from developing.
Arrange for medical, psychiatric, and other tests that may disclose causes of difficulties and indicate remedial measures.
Collect supplementary information needed to assist clients, such as employment records, medical records, or school reports.
Administer welfare programs.
Recommend temporary foster care and advise foster or adoptive parents.
Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
Place children in foster or adoptive homes, institutions, or medical treatment centers, facilitate appropriate placements for adults commensurate with the level of identified need.
Evaluate personal characteristics and home conditions of foster home or adoption applicants.
Determine clients' eligibility for financial assistance.
Serve on policymaking committees, assist in community development, and assist client groups by lobbying for solutions to problems.
Work in child, adolescent and adult residential institutions.
Conduct social research.
Collect collateral information
Evaluate need for protective services
In conjunction with agency legal staff, pursue appropriate legal remedies to meet clients' needs
Monitor residential facilities for compliance with licensure standards, provide technical assistance, investigate complaints against licensed facilities
In consultation with management, make decisions on behalf of adults deemed incompetent
Prepare court documentation and participate in legal proceedings
POSITION SPECIFIC DETAILS
Sex Abuse experience/knowledge of Sex Abuse is a plus. Child Protective Services experience is preferred.
Experience: Experience requirements vary based on degree held by the applicant.
Education: MSW from an accredited school of social work; BSW from an accredited school of social work and one year of social work experience; a qualifying internship or successfully completion of the NC Child Welfare Collaborative program; Bachelor's degree in a related field with 15 hours of social work/counseling courses and two years of social work experience; or Master's degree a related field and one year social work experience.
Licenses and Certifications: Must possess a valid NC or SC driver's license. Must be able to obtain and maintain a County Operator Permit.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of social services procedures, practices and methods.
Knowledge of social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare.
Knowledge of case management methods and techniques.
Knowledge of services offered by the county and other local public and private community-based service agencies.
Managing and executing multiple tasks.
Maintaining various confidential records.
Evaluating records to ensure accreditation standards are met.
Using computers and related software applications.
Exercising judgment and discretion;
Managing Conflict – Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.
Decision Making – Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.
Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Building Partnerships – Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units or organizations to help achieve business goals.
Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.