Outreach Wheaton is a community-based youth and family resource center serving the greater Wheaton area. Services include counseling for individuals, couples and families, crisis intervention for runaway and homeless teens, and casework services for basic needs.

 

 

The Case Manager is responsible for the implementation of case management services to Outreach Wheaton counseling clients, as well as Wheaton and Glen Ellyn residents who are in crisis or seeking to improve their situations. Services include case management activities that stabilize the immediate crisis and improve the client’s situation, and advocacy for clients. Specific responsibilities include managing client emergency funds, supporting client budget preparation and planning, linkage to community resources, employment support, transportation assistance as needed, maintenance of casework and grant required documentation, participation in community events, and partnership with a local network of churches to provide hardship assistance. This position reports to the Senior Program Officer for Neighborhood Services and actively collaborates with the Outreach Wheaton Clinical Team.

Bachelor’s degree in social work or related field required. Previous direct service experience required. Demonstrated skill in assessment, engagement and collaborative problem solving with clients. Knowledge of public systems and resources. Demonstrated sensitivity to the needs of low-income and culturally diverse populations. Proficiency in Microsoft Word and Excel. Strong organizational and communication skills. Valid Illinois driver’s license, safe driving record and reliable vehicle. A Commitment to Outreach’s Statement of Mission and Faith is required. Bilingual (Spanish & English) preferred.

 

Full-time at an average of 40 hours/ week. Schedule to include M-F with daytime hours and at least one evening each week to meet client needs.

 

 

The hourly rate for this position falls between $19 and $22 per hour based on education, experience, and language ability. Full benefits included.