The Whole Health System (WHS) Program Coordinator works collaboratively and strategically with the Whole Health System Clinical Director, facility leadership, and Service Chiefs throughout the VA Healthcare System and VISN. The position is responsible for supervision of whole health system staff. The position provides leadership in the application of the Whole Health principles and organizational processes that result in improved outcomes. Duties include but are not limited to: Provides leadership, in conjunction with Whole Health System Director, to WHS, clinical and non-clinical staff. Provides direction and oversees implementation of OPCC & CT and VISN initiatives related to the WHS. Establishes guidelines and performance expectations for staff. Directs personnel management program for the WHS by making decisions on personnel actions including selections, promotions, reassignments, retention, and recommendations for adverse actions pertaining to employee performance or conduct. Delegates responsibility and authority to staff hired for WHS and holds them responsible for the performance of their areas. Directly supervises program staff, interviewing candidates, and recommending appointment or reassignment of positions. Observes workers' performance, identifying the training needs of staff and provides development opportunities. Works to resolve staff complaints and grievances. Provides high level professional and management support of specialized activities directly supporting the Whole Health System (WHS) monitors and establishes procedures to contribute to the improvement of whole health outcomes for Veterans. Develops and implements procedures in order to ensure the structural and process requirements, stipulated by VACO, for the WHS program are satisfied. Establishes organizational structure and guidelines and is responsible for program planning and staff development across a variety of clinical and non-clinical settings for implementation of all WHS activities for multi-disciplinary whole health teams in the facility. Establishes program monitors and outcomes as well as other local data source measurements required for the clinical performance and other outcome assessment or best practice guidelines, using a data-driven quality assurance process in order to meet multi-facility strategic plan and WHS goals. Provides leadership, guidance, and technical assistance to ensure all activities of Whole Health at the VHA facility are closely coordinated in order to ensure effective integration of the WHS activities. Conducts personnel needs assessment related to training needs of multi-disciplinary professional and non-professional staff for implementation of WHS activities. Oversees development of WHS messages and develops training support materials for staff educational needs. Ensures newly hired staff are trained and orientated on the WHS program, and key activities. Reviews associated integrative health initiatives and serves as content expert as programs relate to the whole health program. Tracks, monitors, and evaluates WHS professional staff competence in areas related to whole health and complementary and integrative health approaches to care. Work Schedule: Monday through Friday; 8:00 am to 4:30 pm Telework: Ad Hoc Virtual: This is not a virtual position. Position Description/PD#: Supervisory Social Science Program Coordinator-Whole Health Supervisor/PD905000 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.