Incumbent serves as a Social Worker Program Coordinator of the Community Outpatient Clinics in the Mental Health Integrated Care Community of the Minneapolis, Minnesota Veterans Affairs class 1A (High Complexity) Medical Center. This position can be filled by series 0180 or 0185. Major duties include, but are not limited to: Administers information and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits, referrals, inpatient days, patient demographics, equipment utilization and patient satisfaction. Develops implements and evaluates clinical guidelines and protocols to establish appropriate utilization of services. The incumbent oversees and directs the daily activi
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