This Supervisory Social Worker position serves as the Program Manager for Mental Health (MH) in the Community Based Outpatient Clinics (CBOCs) in the Northern Tier. To include: Owen, Rothschild and Wisconsin Rapids CBOCs. This position reports directly to the Associate Chief of Staff for Mental Health. The MH CBOC Program Manager oversees all clinical, administrative, and day-to-day operations for MH staff in the CBOCs. Basic Requirements: The following are the basic requirements and qualifications for appointment as a Social Worker in the Veterans Health Administration (VHA). English Language Proficiency Requirement - Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English. Education Requirement - You must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Note: Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree. Transcripts Required Licensure: Candidates must possess a full, current, and unrestricted license to independently practice as a Social Worker at the advanced practice level in a State, Territory, Commonwealth of the United States, or the District of Columbia. Copy of Licensure Required. In addition to meeting the basic requirements as stated above, you must have the following experience to qualify for this GS-13 Supervisory Social Worker position: Experience GS-13 Grade Level: One year of experience equivalent to the GS- 12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. Licensure/Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs: (a) Ability to independently organize work, set priorities, and meet multiple deadlines. (b) Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement. (c) Ability to ensure provision of clinical social work services by supervised social workers. (d) Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion. (e) Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service. (f) Ability to provide staff training and development. *Experience is only creditable if it is post-master's degree experience as a professional Social Worker directly related to the duties performed. References: VA Handbook 5005/120, Part II, Appendix G39, Social Worker Qualification Standards, dated 9/10/2019. Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Services. ["A recruitment/relocation incentive may be authorized to highly qualified individuals. This position can be filled by either a Social Worker, LPMHC, Psychologist, Psychiatrist, or a Registered Nurse. Supervisory responsibilities include hiring, performance evaluations, time and leave, disciplinary action, and monitoring of productivity standards. Program management responsibilities include: development of short-and long-range goals and plans consistent with facility, VISN, and national goals, development and implementation of policies and procedures to ensure goal attainment, establishing, monitoring, and analysis of outcomes through the use of measurement based care. The Supervisory Social Worker - MH CBOC Program Manager's role entails considerable organization and coordination of resources with others within the mental health service line, as well as other services throughout the clinic (and Tomah VA Medical Center) to improve access and efficiency, oversee care coordination, and ensure high quality care. The Supervisory Social Worker - MH CBOC Program Manager is responsible for the ongoing evaluation of programming redesign and the incorporation of evidence-based practices within the clinic. Program Manager responsibilities include regular data monitoring including ensuring completion of Performance Improvement measures and tracking measures of efficiency, access, productivity, satisfaction, and effectiveness. The Supervisory Social Worker - MH CBOC Program Manager manages patient complaints and compliments. The MH CBOC Program Manager has line and staff authority for resource allocations within MH in the CBOCs. The Program Manager consults with and serves as a resource for other professional personnel regarding MH CBOC services. The MH CBOC Program Manager serves on Medical Center committees or task forces. This includes the Health Systems Council, Policy and Procedure Subcommittee, and the Medical Staff Executive Committee. The Supervisory Social Worker - MH CBOC Program Manager has contact on a regular basis with individuals representing a wide variety of backgrounds, interests and points of view. The program Manager will be expected to split time between the Owen, Rothschild and Wisconsin Rapids CBOCs. Work Schedule: Full Time, Monday-Friday 8:00am-4:30pm Telework: May be available to highly qualified candidates at the discretion of the Supervisor. Virtual: This is not a virtual position. Relocation/Recruitment Incentives: May be authorized to highly qualified individuals. Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]

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