Work in a multi-disciplinary approach to plan, coordinate, monitor, and supervise the provision of services to the consumers enrolled in the Home and Community Based Services Program.

NON-EXEMPT

Promote consumer right to self determination.

Performs accurate and comprehensive assessments of consumer needs.

Ensures that changes in consumer status are communicated to other team members in a timely manner.

Coordinates care planning with the HCBS nurse to determine services to be provided based on identified consumer need and to facilitate optimal consumer outcomes.

Monitor service delivery.

Maintain fiscal responsibility to the Department.

Assist consumers with determining the most efficient use of the HCBS Program.

Identify and participate in the development of community resources to support consumers in the home.

Establish rapport with consumers, families/caregivers, agencies, medical professionals, Regional Program Officers, and the other case management providers.

Act as liaison for consumers, families/caregivers, and their health care professionals.

Work under time lines as designated by HCBS Supervisor and/or the Department for the most appropriate completion of job functions in relation to consumer and Department needs.

Maintain consumer records as dictated by the Department and the HCBS Supervisor.

Adheres to all applicable laws, regulations and standards with working knowledge of Medicare and Medicaid regulations and eligibility requirements.

Completes and submits necessary documentation in accordance with policy and applicable regulations.

Maintains current knowledge of community resources. Identifies and accesses appropriate external and internal resources to meet consumer and/or family needs and to facilitate optimal consumer outcomes.

Miscellaneous duties as assigned.

Adheres to dress code.

Completes annual educational requirements.

Maintains regulatory requirements.

Wears identification while on duty.

Maintains confidentiality at all times.

Attends department staff meetings as required within the department.

Reports to work on time and as scheduled; completes work in designated time.

Represents the organization in a positive and professional manner.

Actively participates in performance improvement and continuous quality improvement (CQI) activities.

Coordinates efforts in meeting regulatory compliance, federal, state and local regulations and standards

Communicates and complies with the Benefis Health System Mission, Vision and Values as well as the focus statement of the department.

Complies with Benefis Health System Organization Policies and Procedures.

Complies with Health and Safety Standards and Guidelines.