The Simulation Operations Specialist (SOS) serves as a resource for various PIH Health clinical and non-clinical departments.  Operates and maintains medical simulators and simulator hardware and software, task-trainers, augmented reality and virtual reality systems, learning management systems, and audiovisual systems for the PIH Health Simulation Program.  The SOS supports simulation-based learning throughout the PIH Health system and assures simulation operation and utilization within the Simulation Center and in-situ environments, and sustains educational settings featuring skills, competency, and professional training for PIH Health clinical and non-clinical and medical staff.  Assists enterprise wide educators and staff with planning, designing, implementing, and evaluating simulation training events.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Creative, flexible, adaptive, and innovative critical thinking skills.
• Pragmatically and proactively problem-solving abilities.
• Analytical skills to integrate and interpret data from diverse sources.
• Effective oral and written communication skills.
• Ability to develop strong relationships internally with employees and customers at all levels and externally with vendors.
• Interpersonal skills with the ability to work effectively across organizational lines with diverse teams, as a team leader and team member.
• Administrative competence with very strong organizational abilities and attention to detail.
• Project management and prioritization capabilities.
• Knowledge of clinical practice and medical terminology.
• Proficient in operating and troubleshooting computer hardware and software technology.
• Exceptional abilities using Microsoft Office and data gathering/interpreting applications; as well as evaluating, collecting, interpreting, and reporting data.
• Adept at using audiovisual equipment, recording and editing, and managing a video library.

Required:

• Associate’s degree in technology or healthcare-related field, or in an equally qualified field.
• Minimum of one year of experience in simulation or related healthcare experience.
• Experienced in operating, managing, and maintaining simulation equipment.
• Experienced in operating, managing, and maintaining learning management systems.
• Experienced in using Microsoft Office and data gathering/interpreting applications.

Preferred:

• Bachelor’s or advanced degree in technology or healthcare-related field, or in an equally qualified field.
• Five years of experience in simulation.
• Experienced in operating, managing, and maintaining Gaumard and Laerdal simulation equipment.
• Experienced in operating, managing, and maintaining Level 3’s Learning Management System.
• Experienced in audiovisual recording and editing.
• Experienced in 3D printing, task trainer fabrication, and moulage application.
• Licensure as an Emergency Medical Technician or greater.

About PIH Health

PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.

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