Position is part of Social Work Service and works in the Operative Care Line at the Houston VAMC. Serves as program coordinator and is administratively responsible for providing patient care services in the heart transplant program. Develops policies and procedures for program operation and prepares reports and statistics for facility, VISN, and national use. Assists the Heart Transplant Center in planning and directing administrative, operational and patient care for the service. Administers and utilizes information, such as the American Heart Association Disease Outcomes Quality Initiative and analytical systems to evaluate and enhance the quality of service provided to patients. Develops and implements information systems to track service activities including visits,
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