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Director of Enhanced Care Management
SUMMARY: The Director of Enhanced Care Management (ECM) will lead the strategic development, operational oversight, and continuous improvement of Gracelight Community Health's (Gracelight) Enhanced Care Management program. This pivotal role is responsible for directing the comprehensive ECM program across all fixed sites and expanding service delivery models, including new mobile units. The Director will ensure program fidelity, regulatory compliance (especially with CalAIM/Medi-Cal ECM requirements), and the achievement of critical patient outcome and encounter targets as part of Gracelight's strategic plan. This position requires a strong leader with expertise in care management, population health, operational efficiency, and a deep commitment to serving
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