Summary

The incumbent is assigned to the James H. Quillen VA Medical Center (JHQVAMC) and serves as the Employee Assistance Program (EAP) Coordinator. EAP is a voluntary - confidential program that helps employees (including management) work through various life challenges that may adversely affect job performance - health - and personal well-being to optimize JHQVAMC's success.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Citizenship
• Be a citizen of the United States
• (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005 - Part II - Chapter 3 - Section A - paragraph 3.g.) Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency Requirement - Per VA Handbook 5005 - Part II - Chapter 3 - Section A - Paragraph 3j: No person will be appointed under authority of 38 U.S.C. - chapter 73 or 74 - to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English
• Education - Candidates must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE)
• Graduates of schools of social work that are in candidacy status do not meet this requirement until the School of Social Work is fully accredited
• A doctoral degree in social work may not be substituted for the master's degree in social work
• Verification of the degree can be made by going to http://www.cswe.org/Accreditation to verify that the social work degree meets the accreditation standards for a masters of social work
• Licensure - Social workers at the GS-12 must be licensed or certified by a state at the advanced practice level which included an advanced generalist or clinical examination - unless they are grandfathered by the state in which they are licensed to practice at the advanced practice level (except for licenses issued in California - which administers its own clinical examination for advanced practice) and they must be able to provide supervision for licensure
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: Experience: In additional to meeting the basic requirements as stated above - you must have the following: GS-12 Level: Social Worker (Program Coordinator) must posses at least One year of experience equivalent to the GS-11 grade level
• Experience must demonstrate possession of advanced practice skills and judgment - demonstrating progressively more professional competency
• Examples of specialized experience include - but are not limited to: assessing and documenting identified behaviors or symptoms of abuse - neglect - exploitation and/or intimate partner violence
• use of clinical social work skills
• maintaining patient privacy and confidentiality per policies - handbooks or directives
• acting as an advocate with appropriate community service providers and agencies when it serves the best interest of the patient and family members/caregiver
• independently assessing the psychosocial functioning and needs of patients and their family members - identifying the patient's strengths - weaknesses - coping skills - and psychosocial acuity - and are able to demonstrate the following knowledge - skills and abilities: Knowledge of program coordination and administration which includes consultation - negotiation - and monitoring
• Knowledge and ability to write policies - procedures - and/or practice guidelines for the program
• Ability to supervise multidisciplinary staff assigned to the program
• Skill in organizing work - setting priorities - meeting multiple deadlines - and evaluating assigned program area(s)
• Ability to provide training - orientation - and guidance within clinical practice
• References: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-12
• Physical Requirements: All candidates must be physically and mentally able to perform efficiently the essential functions of the position - with or without reasonable accommodation - without hazard to themselves or others
• Candidates must meet the physical requirements outlined in Section II and Section VI of the OPM Operating Manual - Qualification Standards and must possess emotional and mental stability.

Duties

• Total Rewards of a Allied Health Professional The incumbent works independently to provide expert level psychosocial interventions that may benefit JHQVAMC - employees - families - and our communities
• Provides a full range of EAP services within commonly accepted standards of counseling practice
• Duties include but are not limited to: Improves productivity and employee engagement Develops employee and manager competencies in managing workplace stress Supports employees and managers during workplace restructuring Supports disaster and emergency preparedness Manages the effect of disruptive incidents Provides short-term counseling to identify and assess problems and assist employees with problem solving Assists with referrals to community services or professional resources Provides orientation and educational programs to promote services of the EAP Provides briefings to educate on the roles of the EAP Work Schedule: Monday through Friday 7:45am- 4:30pm Telework: Adhoc Virtual: This is not a virtual position
• Functional Statement #: 61355-F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required